James Brown

Motivational Customer Service & Customer Experience Speaker
James
Brown

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AVAILABLE FOR

Keynote
Virtual Presentation
Fireside Chat
Panelist
Workshop & Training
Emcee
Moderator

Fee ranges

Domestic In-Person (USA):

$7,500 - $12,500*

International In-Person:

Please Inquire

Virtual:

Please Inquire

Other:

* Ranges are presented as a guideline only. Speaker fees vary by engagement type and are subject to change without notice. For an exact quote, please contact Gravity Speakers.

Traveling from

Houston, Texas, USA

About

James Brown is a speaker, emcee, voice-over talent and speaking/presentation coach for youth and adults; You could say James is a man who wears many hats (he literally has a hat collection of more than 30 “B” caps!). He sprinted his way from being an All-American collegiate track star and World Championship trials qualifier to an award-winning Nation Account Executive. 

James loves engaging with people and leading others to success, drawing on his championship experiences in both athletics and corporate America.  Whether crossing the finish line to earn a world-class status as a sprinter or spending 30-plus years working with national, sports and corporate clients, James has learned quite a bit about preparing, competing, succeeding at a high level, and the importance of "THE EXCHANGE ZONE!"

As a former sales executive, James has closed deals and managed clients for high-profile sporting events and major corporations. He was named National Account Executive of the Year during his tenure as a sales director for Visit Houston and was named Supplier of the Year by Meeting Professionals International (MPI). James now serves on the board of MPI-HAC as Vice President of Leadership Development. 

As a speaker, James has merged his unique expertise as a lifelong leader and teammate to offer engaging keynote and breakout sessions that inspire while providing practical solutions for sales success by developing customer-centric services and rewarding (revenue) relationships. James challenges organizations to adopt a “champion mindset,” motivating people to see everyone they meet as a customer! 

Away from the stage and mic, James is a husband, father of two, cook, and golfer who’s known to wear cowboy boots.

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Topics

Topics

Running To Rewarding Relationships

Using Soft Skills In A Hard World

Championship Principles For World Class Customer Service

Pass The Baton, You Can't Do It Alone

Videos

https://www.youtube.com/watch?v=ZvAN_h3niIc
James Brown Speaker Reel
https://www.youtube.com/watch?v=tV2F-iuV0Iw
James Brown Keynote Speaker For Luncheon - Splash Reel
https://vimeo.com/775154411?share=copy
James Brown R,S,T
https://www.youtube.com/watch?v=9Jq6MYTuU3U
Importance of Valuable Volunteer Program

Books / Movies As an Amazon Associate, Gravity earns from qualifying purchases.

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Testimonials

"James Brown's keynote was transformative. His insights into customer service were both practical and inspiring. Our team left with actionable strategies and a renewed passion for serving our clients."

Sarah T., Customer Experience Manager

"James has an incredible ability to connect with his audience. His stories and examples resonated deeply with our staff, leading to immediate improvements in our customer interactions."

Michael B., Head of Customer Service

"The energy and enthusiasm James brought to our event were unmatched. He not only provided valuable customer service tips but also motivated our entire team to strive for excellence."

Karen L., Operations Director

"James Brown's presentation was the highlight of our conference. His unique approach to customer service and experience left a lasting impression on all attendees. Highly recommended!"

John D., Conference Organizer